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Articles tagged 'claims'


Spex and Customer Centricity

Brett Goldberg | June 13, 2016

We were recently asked by an Advisor if Spex is a “product centric” or “customer centric” business. After considering the question I responded by saying we’re “cust...

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Fort McMurray and Catastrophe Claims

Brett Goldberg | May 13, 2016

We’re preparing to support several Canadian firms with the creation of SpexReport® following the Fort McMurray wildfires this month. Fort McMurray will go down as the worst ...

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Clipboards to Drones *Cough*

Adjuster Dave | February 9, 2016

Let’s be honest, what’s not cool about drones? As someone who religiously follows all technology and more specifically P&C related innovation projects, I’m extremely excit...

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Insurance and the Digital Transformation

Brett Goldberg | January 22, 2016

Property Casualty 360 wrote an interesting piece this month about the insurance industry’s performance in its efforts to achieve “a digital transformation.” The piece expl...

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The Reality of an Aging Workforce

Adjuster Dave | September 2, 2015

The reality of an aging claim-handling workforce, combined with recent storm history is forcing insurers, independent adjusting firms and the companies who service property clai...

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The Age of Digital Inspections

Adjuster Dave | July 7, 2015

It’s August 29th, 2011 and Hurricane Irene has just finished ravaging the East Coast. The phone rings. It’s my dispatcher. She lets me know I’ve been deployed but doesn’...

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