For Insurance Carriers
“Spex provides us a greater level of visibility into our insured properties. We're able to create a better and more effective archive of property information for the future.”
Today, carriers are outsourcing more property inspections to service
providers with little visibility into the property inspection itself
and the related field documentation.
With Spex, carriers are able to better evaluate the performance of service providers, ensure a more consistent claims experience for the policyholder, and reduce cycle times and associated Loss Adjustment Expenses.
For Independent Adjusting Firms and TPA’s
“Spex is useful for a variety of our programs, from re-inspections to CAT claims. We anticipate making Spex an important, strategic part of our operations going forward.”
Today, adjusters are tasked with inspecting, scoping and estimate writing, a
particularly challenging set of responsibilities during high volume scenarios.
Challenges have also increased due to demanding file requirements and higher
expectations from carriers.
With Spex, adjusters are able to accurately and rapidly capture higher quality inspection photos and scope notes. Inspections can be conducted offline or online, stored in the cloud and easily transferred to other team members as necessary. Field adjusters can swiftly move from property to property with better focus on customer service and thorough inspection documentation.
For Restoration and Construction Firms
“Spex enabled us to reduce work volume at Fort McMurray from three weeks to three hours.”
“Spex enables us to complete inspections faster and utilize that documentation as a competitive advantage to earn new business.”
Today, most contractors are slowed by analog inspection tools and a lack
of solutions for collaborating with internal personnel as well as insurance
adjusters and carriers.
With Spex, contractors can more efficiently and effectively document inspections. They can also utilize SpexReports® for sales purposes, bid/estimate approval, and ongoing collaboration with the insurance adjuster.