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Don't Leave Money on the Table

Parker Quackenbush | December 9, 2016

I wanted to use my inaugural blog post to address what we seem to find, day in and day out, when I speak with restoration contractors across the country.

  • Spex is not an Xactimate competitor.

This is the one I hear most. To most people in this industry, the moment I even use the word “software” their mind immediately jumps to Xactimate. This makes sense. Xactimate seems to have taken over this industry more thoroughly than the Black Plague consumed 14th century Europe. 90% of the time, I would imagine it is the sole piece of software that people come in contact with, outside of the Microsoft Suite.

We don’t create estimates. We help get the information contractors need to produce the estimate. Your scope notes, your photos, your diagrams, every single shred of information you can collect about a given property, we are the vessel for documenting it effectively and quickly.

Here’s how the workflow typically goes if you are using Xactimate with Spex:

  1. The contractor gets the job.
  2. The contractor assigns the job to a project manager through Spex.
  3. The project manager does the inspection and syncs the report.
  4. The estimator (who is potentially back in the office) receives the report instantaneously.
  5. The estimator takes the SpexReport and uses the information contained in it to produce the estimate.
  6. They attach the Xactimate estimate, to the SpexReport, and then they share the SpexReport to the Insurance Adjustor, or the Customer.

Obviously this is missing a lot of nuance, but that, at a high level, is what Spex does. Typically firms are looking at a 30% - 50% reduction in Cycle Times and a drastic reduction in the amount of re-inspections needed. (Based upon our existing customers).

  • Spex doesn’t compete with Dash.

We complement them well.

Dash is a CRM, Project Management, and Back Office Platform with some field inspection tools. They are like a swiss army knife, you can pretty much get everything done in there, but, like a swiss army knife, it might not have the best tools for your specific use case. I.e. Have you ever tried to use the scissors or magnifying glass on a swiss army knife?

The biggest area we seem to help our Dash users with is larger losses and commercial properties. In these scenarios, you’re dealing with a lot more information to capture effectively and quickly, over a more complex space. Spex is a lot faster and easier to use in these scenarios, because of how we handle the structuring of our reports. This is not to say Spex can’t help your residential inspections either, but I think it articulates the point nicely. Spex is a razor-blade-sharp solution for handling the process of getting information from the field to the desk to produce a better deliverable.

So, now that we’ve established what we aren’t - What are we? Why should you care?

Well, we’re an end-to-end field inspection platform. From the point of inspection all the way through to sending the adjuster or the customer a final report. If you care at all about producing a clear, concise, and professional deliverable, we can help you produce it easily and quickly. It’s as simple as that.

Producing a professional deliverable will help you standout amongst other restoration contracting firms, and the way that we handle these things also pretty much guarantees that you’ll be saving money and time, while upping your game. If you’d like a demonstration, you can always book some time with us.

To help things become more clear, we went ahead and put this video together. It’s fantastic. Take a moment to review it and give us your feedback.

Parker Quackenbush
Manager, Business Development at Spex