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Articles tagged 'customers'


A Fort McMurray Case Study, Part 2

August 11, 2016

The Situation Two months after devastating May wildfires hit Fort McMurray, Canadian residents and businesses are picking up the pieces from the worst natural disaster in the c...

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A Fort McMurray Case Study, Part 1

June 24, 2016

The Situation Claim Assist Canada (CAC) is a third party property inspection agency based in Calgary, Alberta.  They work closely with insurance adjusters (IAs) and restoratio...

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Spex and Customer Centricity

Brett Goldberg | June 13, 2016

We were recently asked by an Advisor if Spex is a “product centric” or “customer centric” business. After considering the question I responded by saying we’re “cust...

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